Business-to-Business (B2B) Agreement
These Terms & Conditions ("Terms") govern all business relationships, quotations, supply arrangements, and transactions between Hanseatic Healthcare Pte. Ltd. ("Company", "we", "us", "our") and its customers ("Customer", "you").
⚠️ These Terms apply exclusively to business customers located in Singapore.
Country of Incorporation: Singapore
Business Activity: Supply and distribution of healthcare and nutritional supplement products to licensed business customers in Singapore
For privacy-related matters, please contact:
- Email: info@hanseatic-healthcare.com
- Address: 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)
2.1 The Company supplies products and services solely on a business-to-business (B2B) basis.
2.2 By engaging with the Company, requesting a quotation, or entering into a transaction, you confirm that:
- you are acting in a commercial or professional capacity, and
- you have the authority to legally bind the entity you represent.
2.3 These Terms do not apply to consumers. Consumer transactions are expressly excluded.
3.1 Products supplied by the Company include nutritional supplements intended for commercial or professional use.
3.2 Any product descriptions, specifications, samples, or other information provided are for informational purposes only and do not constitute a binding offer.
3.3 No medical advice is provided. The Customer is responsible for ensuring appropriate use, handling, labeling, and compliance with applicable regulations.
4.1 Prices are provided only upon request and set out in individual quotations.
4.2 Quotations are non-binding unless expressly stated otherwise and are valid only for the period specified therein.
4.3 A legally binding contract is formed only when:
- a quotation is accepted in writing by the Customer, or
- a separate written agreement is executed by both parties.
4.4 The Company reserves the right to refuse any inquiry or decline to issue a quotation at its discretion.
5.1 Prices are stated exclusive or inclusive of Singapore Goods and Services Tax (GST) as expressly indicated in the quotation or agreement.
5.2 Payment terms, accepted payment methods, and due dates shall be specified in the applicable quotation or agreement.
5.3 The Customer is responsible for all applicable taxes, duties, or charges not expressly included.
6.1 Delivery terms, timelines, and Incoterms (if applicable) shall be specified in the relevant quotation or agreement.
6.2 Unless otherwise agreed in writing, risk of loss or damage passes to the Customer upon dispatch of the goods.
6.3 Delivery dates are estimates only. Delays caused by logistics providers, regulatory procedures, or events beyond reasonable control do not constitute a breach of contract.
7.1 Returns, replacements, or refunds are subject exclusively to the terms agreed in writing between the parties.
7.2 Due to hygiene and safety reasons, opened or used supplements are non-returnable unless proven defective.
7.3 Any claims relating to defects or incorrect delivery must be submitted in writing within a reasonable time after receipt.
8.2 No license or right to use such intellectual property is granted unless expressly agreed in writing.
- loss of profits,
- loss of business,
- loss of contracts, or
- any indirect or consequential losses.
9.2 The Company shall not be liable for adverse effects resulting from misuse, improper handling, re-labeling, individual sensitivities, or failure to comply with applicable regulations.
9.3 The Company’s total liability arising out of or in connection with any transaction shall be limited to the amount payable under the relevant agreement or quotation.
The Company shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including acts of God, government actions, supply chain disruptions, or logistics failures.
Any non-public, commercial, or technical information disclosed in the course of the business relationship shall be treated as confidential unless otherwise agreed in writing.
Personal data is processed in accordance with the Personal Data Protection Act (PDPA) of Singapore and the Company’s Privacy Policy.
The courts of Singapore shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
These Terms constitute the entire agreement governing the B2B relationship between the parties and supersede all prior discussions, representations, or agreements, unless otherwise agreed in writing.
The Company reserves the right to amend these Terms at any time. Amendments shall apply from the date of publication or written notification.
Company: Hanseatic Healthcare Pte. Ltd.
Email: info@hanseatic-healthcare.com
Address: 160 Robinson Road
#14-04 Singapore Business Federation Center
Singapore (068914)