Refund Policy

All sales by Hanseatic Healthcare Pte. Ltd. are final.
Due to hygiene, safety, and regulatory reasons, nutritional supplements are non-returnable and non-refundable once delivered.
Exceptions apply only in the event of:

• proven manufacturing defects, or
• incorrect products supplied by Hanseatic Healthcare.

Any claims must be submitted in writing within a reasonable time after receipt of the goods and must include supporting evidence. Refunds, replacements, or credits, where approved, are issued at the sole discretion of Hanseatic Healthcare.