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Privacy Policy

Privacy Policy

Business-to-Business (B2B) Transactions – Singapore Only

Last updated: 18 December 2025

This Privacy Policy explains how Hanseatic Healthcare Pte. Ltd. ("Hanseatic Healthcare", "we", "us", or "our"), a company incorporated in Singapore, collects, uses, discloses and protects personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

This Privacy Policy applies exclusively to business-to-business (B2B) activities conducted within Singapore.

⚠️ This policy does not apply to consumer (B2C) sales.

1. Company Information 

Legal Entity: Hanseatic Healthcare Pte. Ltd.
Country of Incorporation: Singapore
Business Activity: Supply and distribution of healthcare and nutritional supplement products to licensed business customers in Singapore
For privacy-related matters, please contact:

2. Personal Data We Collect

We may collect personal data from representatives, employees and authorised contacts of our business customers, suppliers and partners, including but not limited to:
  • Full name
  • Job title and company name
  • Business email address
  • Business phone number
  • Business address
  • Business correspondence and communications
  • Contracts, purchase orders and related commercial documentation
  • Payment and invoicing information
  • Records of meetings, calls and professional communications
    • We collect only personal data that is reasonably necessary for legitimate business, contractual and regulatory purposes.

3. Purposes of Collection, Use and Disclosure

Personal data may be collected, used or disclosed for the following purposes:
  • Managing and administering B2B relationships
  • Processing and fulfilling business orders
  • Contract management and account administration
  • Invoicing, payment processing and financial record-keeping
  • Delivery coordination within Singapore
  • Customer and partner support
  • Regulatory, compliance and audit requirements
  • Business communications and relationship management
  • Improving operational efficiency and service quality
  • Complying with applicable laws and regulatory obligations in Singapore

4. Consent

By providing personal data to us in a business context, you consent to the collection, use and disclosure of your personal data for the purposes set out in this Privacy Policy.
You may withdraw consent at any time by contacting us. Please note that withdrawal of consent may affect our ability to continue business relationships, fulfil contractual obligations or comply with regulatory requirements.

5. Disclosure of Personal Data

We may disclose personal data, where necessary, to:
  • Service providers supporting our business operations (including IT, accounting, logistics and professional services providers)
  • Professional advisers such as legal, accounting and compliance consultants
  • Regulatory authorities or government agencies where required by law
    • All third parties are required to implement appropriate safeguards and to use personal data solely for authorised purposes.

6. Data Protection and Security

We implement reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss or misuse.
Access to personal data is restricted to authorised personnel on a need-to-know basis.

7. Retention of Personal Data

Personal data is retained only for as long as it is necessary to:
  • Fulfil the purposes for which it was collected
  • Maintain business and contractual records
  • Comply with applicable legal and regulatory requirements in Singapore
When personal data is no longer required, it will be securely deleted or anonymised.

8. Access and Correction

Individuals may request access to or correction of their personal data held by us by contacting us using the details provided above.
Requests will be handled within a reasonable time and in accordance with the PDPA.

9. Transfer of Personal Data Outside Singapore

Where personal data is transferred outside Singapore for legitimate business purposes, Hanseatic Healthcare will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under the PDPA.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated revision date.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore.

12. Contact Information 

If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact:
Company: Hanseatic Healthcare Pte. Ltd.
Email: info@hanseatic-healthcare.com
Address: 160 Robinson Road
#14-04 Singapore Business Federation Center
Singapore (068914)